​
Phone: (253) 400-1379
Fax: (253) 400-1380
Email: Admin@ConnectNeuropsych.com
PAYMENT QUESTIONS
Do you accept insurance?
​Connect Neuropsychology does not contract directly with insurance companies. We are an out-of-network, fee-for-service practice, which means that payment is due at the time of service. Many of our services may qualify for full or partial reimbursement through your insurance benefits. To assist you, we provide a detailed superbill that includes all the information your insurance company requires for claim submission. You may submit this superbill to your health insurance to request reimbursement. We cannot guarantee you will receive any reimbursement from your insurance comany.
​​
Common CPT Codes for Neuropsychological Assessment
-
96116 – Neurobehavioral status exam (first hour)
-
96121 – Each additional hour
-
96132 – Neuropsychological testing evaluation services (first hour)
-
96133 – Each additional hour
-
96136 – Test administration and scoring (first 30 minutes)
-
96137 – Each additional 30 minutes
​
When is payment due?
A 20% deposit is required in order to schedule an appointment and the balance is required before the evaluation will be conducted. You may pay the remaining balance on the day of your appointment or in installments leading up to the evaluation.​
​
​How much is an evaluation?
​The total cost will vary based on the type of evaluation needed and time taken to complete. Further information regarding pricing and total cost will be discussed during the scheduling process.
What are the benefits of using a private pay provider?
-
You will have control over the evaluation experience. Decisions about care will not be in the hands of your insurance company, and the thoroughness of the evaluation is not compromised by insurance reimbursement limits.
-
There is a shorter wait to be seen. Organizations that take insurance often have waitlists of 6 months or more.
-
You will receive personalized care and individualized reports that are comprehensive.
-
You will not have to accept an evaluator who does not have the proper depth/breadth of expertise to match your questions and concerns.
-
Your evaluator has access to the best, most recently updated measures.
-
You have privacy. Your results will not be shared with insurance companies or anyone else (unless you request it).​
RESCHEDULING
Please note that your evaluation time is reserved specifically for you. If you need to reschedule your evaluation (e.g., if a scheduling conflict arises), you may do so without charge as long as you notify our office at least one week (seven calendar days) prior to the scheduled evaluation. Please note that evaluations must be rescheduled via telephone only, as we are not able to send or receive text messages.
CANCELLATION POLICY
Please note that your evaluation time is reserved specifically for you. If you wish to cancel your evaluation, you will be issued a refund of your evaluation deposit as long as the evaluation is cancelled at least one week (seven calendar days) prior to the evaluation. If you wish to reschedule your evaluation (e.g., if a scheduling conflict arises), you may do so without charge as long as you notify our office at least one week (seven calendar days) prior to the scheduled evaluation. Evaluations cancelled less than one week (seven business days) of the appointment time will not include a refund of the evaluation deposit. Please note that evaluations must be cancelled via telephone only, as we are not able to send or receive text messages.
NO SHOW POLICY
Please note that your evaluation time is reserved specifically for you. If you miss your scheduled appointment without seven days notice, you will not be refunded the evaluation deposit. If you wish to reschedule a missed evaluation, full payment for the missed appointment will be required before a new appointment may be scheduled. Exceptions for emergencies may be made and may be done so at the discretion of our office.